Terms of Service

Section 1: Introduction And Agreement To Terms

Welcome to Seraphina Intelligence. These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity, and Seraphina Intelligence (“Seraphina”, “We”, “Us”, or “Our”), concerning your access to and use of the website located at https://getseraphina.com/, as well as any related applications, web terminals, APIs, MCP connections, or data feeds (collectively, the “Platform”).

By registering an account, purchasing a subscription, accessing our API, or utilizing any research, data, or intelligence feeds provided by Seraphina, you acknowledge that you have read, understood, and agreed to be bound by all of these Terms of Service. If you do not agree with all of these terms, you are expressly prohibited from using the Platform and must discontinue use immediately.

Section 2: Mandatory Financial Disclaimer

Seraphina sells timing, early awareness, and narrative intelligence derived from audio processing. We do not promise, guarantee, or hint at financial returns, capital growth, profit margins, trading performance, or specific trade outcomes. Any internal paper trading books, net asset values (NAV), or research backtests maintained by Seraphina exist solely for internal algorithmic verification and are never published or offered as performance guarantees.

Section 3: Description Of Services And Product Suite

Seraphina operates an alternative data intelligence platform designed for traders, mining long-form podcast audio, resolving entity mentions, stripping promotional content, scoring confidence, and mapping narrative vectors to tradable entity signals.

The Platform provides research across three core product pillars:

• Alpha Terminals: Specialized, topic-specific terminals tracking specific alternative intelligence verticals, including OpenAI, Anthropic, Google AI, Open-Source AI, Microsoft AI, Sovereign Cloud, AI Compute, Autonomous Agent Policy, AI Copyright, Edge AI, xAI, AI Energy, AI Workflow, and FinServ AI.
• A.I Sentiment Analysis: Macro-level market monitoring evaluating overall AI conversation dynamics through four analytical pillars: Room State & Conviction, Fear & Greed Vector, Regulatory Vector, and Narrative Index.
• Sentinel: Holdings-matched monitoring for executive and operational disclosures.

Section 4: Service Tiers, Latency Boundaries, And Entitlements

Platform access is segmented into retail self-serve tiers and institutional engagements, governed strictly by service entitlement logic and latency boundaries.

Self-Serve Retail Tiers

• Signal ($199/month): Grants single-topic access for sector operators seeking early awareness on one selected topic terminal.
• Terminal ($399/month): Grants single-topic terminal access, advanced screening capabilities, and conversation volume analytics for active traders.
• Quant Desk ($999/month): Grants complete access to all live Alpha topics, raw feeds, custom API keys, and Model Context Protocol (MCP) integrations.
• Additional Topic Add-On ($149/month): Enables members on Signal or Terminal tiers to add individual topics, inheriting their primary tier capabilities on the added vertical.

All self-serve retail subscriptions operate strictly under a T+24 latency boundary, delivering data twenty-four hours after initial tape recording.

Institutional Tiers

Institutional contracts start from $75,000 per year and operate under bespoke firm agreements. Institutional accounts operate under a T+0 latency boundary (same-day delivery) and sit outside the retail entitlement ladder completely.

Section 5: Subscription Management, Upgrades, And Billing Policy

All payments, subscription management, and catalog pricing are processed through our primary payment processor, Stripe, driven directly by our central plan catalog.

• No Free Tier And No Trial: Seraphina offers no free subscription tier, no trial periods, no rate locks, no seat caps, no founding cohorts, and no money-back refund guarantees. Timing and data integrity represent the core product value.
• Subscription Upgrades: Upgrades made within the same topic modify your existing Stripe subscription with immediate proration. Upgrades will never generate duplicate active subscriptions.
• Quant Desk Migration: Upgrading to Quant Desk will automatically schedule existing single-topic subscriptions to cancel at the end of their current period, preventing double-billing.
• Cancellations: You may cancel your subscription at any time via your account management page. Cancellations take effect at the conclusion of the paid billing period. Seraphina does not offer prorated refunds for partial monthly billing cycles.

Section 6: API Access, MCP Keys, And Technical Boundaries

Programmatic data access via API endpoints or Model Context Protocol (MCP) integrations is strictly restricted to active Quant Desk subscribers.

Entitlement and access checks are enforced automatically at the API boundary. Unentitled access attempts, missing authorization headers, or insufficient tier clearances will result in an immediate HTTP 402 or 403 error response rather than a silent feature degradation.

Section 7: Permitted Use And Intellectual Property

All content, algorithms, transcript analysis, scores, database schemas, UI designs, and trade data on the Platform are the exclusive intellectual property of Seraphina Intelligence.

Under an active subscription, Seraphina grants you a limited, non-exclusive, non-transferable, revocable licence to view and utilize Platform data for personal trading analysis or internal algorithmic model consumption.

You agree that you shall not:

• Scrape, re-transmit, publish, resell, or distribute Seraphina data, signals, or feeds to third parties or public media.
• Bypass or attempt to exploit API authentication headers, router level HMAC protections, or proxy validation routes.
• Reverse engineer, decompile, or attempt to extract source code from the Seraphina engine or worker modules.
• Share account credentials, API keys, or MCP endpoints across multiple unauthorized users.

Section 8: Data Integrity And Telemetry Honesty

Seraphina commits to absolute telemetry honesty. Public teaser feeds and data components display real production data operating one session behind active member delivery. If data for a specific panel or topic is temporarily unavailable, the Platform hides the component rather than serving mocked, placeholder, or synthetic values.

While Seraphina takes rigorous technical measures to ensure continuous service execution and accurate transcription resolution, we do not warrant that Platform operations will be completely error-free or uninterrupted.

Section 9: Limitation Of Liability

To the maximum extent permitted by applicable law in England and Wales, Seraphina Intelligence, its directors, employees, or partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to financial losses, lost trading profits, capital depletion, or operational downtime resulting from your reliance on our data, timestamps, signals, or Platform availability.

Section 10: Governing Law And Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms, the Platform, or our services.

Section 11: Business Identity And Contact Information

If you have any questions, legal inquiries, or formal notifications regarding these Terms of Service, please contact Seraphina Intelligence using the legal details below: